Returns and Warranty

How do I return an item?

Refund/Return Policy:

Barker Cabinets does not accept returns on custom cabinets due to customer errors (i.e. you get exactly what was ordered). Returns are accepted at the fault of Barker Cabinets due to errors associated with the production of the product.

Damage in Shipping:

If a cabinet is damaged, please contact Barker Cabinets before you contact the shipper. All shipping claims must be made within 24 hours of delivery and submitted to Barker Cabinets. The customer is responsible for inspecting the shipping container and contents for damage upon arrival. All claims must be made against the shipper. Please contact Barker Cabinets and one of our service representatives will be happy to help you complete all necessary forms and answer any questions.

Shortages or Discrepancies:
All shortages or discrepancies must be submitted within 14 days to Barker Cabinets. If the claim is submitted after the 14 day period, a $30 fee will be applied to the order.

Large Freight Orders:
When large freight orders are delivered to residential addresses, a lift gate service may be required. Any and all special delivery charges are the sole responsibility of the customer. *Special delivery charges are not included in any free or discounted shipping promotions. 

Accessories and millwork:

Millwork and cabinet  accessories can be returned. All accessories returned or exchanged must be sent back to Barker Cabinets within 30 days of delivery. All items must be in new condition (unused). After inspection, a 30% restocking fee will be applied to the order and remaining funds will be returned to the customer. The customer is responsible for shipping fees when sending items back to Barker Cabinets.

Customer is responsible for all shipping costs if seller is not at fault. 

For any other questions regarding shipping and returns please contact Barker Door.

Contact Information:
Barker Door
19355 SW 125th Ct.
Tualatin, OR 97062
Customer Service # 503-476-1060